WakeCast Support

WakeCast turns the latest available Apple Weather forecast into a plan of AlarmKit system alarms.

Before relying on a conditional alarm

1. Open Reliability Center and confirm the weather plan is current.
2. Confirm Alarm Access and Location are allowed in WakeCast Settings.
3. Confirm the alarm row is enabled and the Forecast Details screen shows the expected decision.
4. Keep an independent ordinary alarm for safety-critical wake-ups.

Common questions

Why did a matching-only alarm stay silent?

The threshold may not have been met, or weather/location was unavailable. Matching-only rules intentionally stay silent when WakeCast cannot verify a match.

Why did a skip-on-match alarm still ring?

If WakeCast cannot refresh the forecast, skip-on-match rules intentionally remain scheduled. Forecast Details shows the most recent decision and error.

Why does coverage end after several days?

WeatherKit provides a limited forecast range and iOS decides when background refresh runs. Open WakeCast periodically to extend the plan.

How do I restore WakeCast Pro?

Open WakeCast Settings and choose Restore Purchases while signed in to the Apple Account that made the purchase.

Contact support

Email support@portrays.app and include:

• WakeCast version and build number
• iPhone model and iOS version
• the rule type and approximate alarm time
• the text shown in Forecast Details or Reliability Center

Do not send a precise address, alarm label containing personal information, or payment-card information.